In this Policy the following terms shall have the following meanings:
means an account required to register for an event and access and/or use certain areas and features of our site;
means a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site;
means the Event Owner which determines the purposes for which, and the manner in which, any personal data collected by us on their behalf is processed. They are responsible for establishing practices and policies in line with the GDPR.
means our customer with whom we have an agreement for the provision of our services and whose name and/or logo and privacy statement are displayed and/or accessible at the point of you registering for an event on our site;
means the EU General Data Protection Regulation (Regulation (EU) 2016/679);
means this website, www.bethereglobal.com;
“UK and EU Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015;
means BeThere Global (UK) Ltd, a limited company registered in England with its company number 05455613 and its registered address at 8 Roedeer Close, Emsworth, England, PO10 7GP.
Our site, www.bethereglobal.com, is owned and operated by BeThere Global (UK) Ltd, a limited company registered in England with its company number 05455613 and its registered address at 8 Roedeer Close, Emsworth, England, PO10 7GP.
Our VAT number is GB 866299762.
Depending upon your use of our site and our agreement with the Event Owner, we may collect some or all of the following data:
All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section “How and where do we store your data”, below.
We use your data to provide the best possible services to our registered users and the Event Owner.
In some cases, the collection of data may be a statutory or contractual requirement, and we will be limited in the services we can provide you, without your consent for us to be able to use such data.
With your permission, such as an opt-in option on our registration page, and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/or post with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the UK and EU Cookie Law.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
We do not knowingly collect information from minors. If you are under 18, please do not provide any personal information to us.
We only keep your data for as long as we need to in order to use it as described above in section “How do we use your data”, and/or for as long as we have your permission to keep it. In any event, we will conduct periodic reviews with the relevant Event Owner to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it to comply with our contractual obligations with the Event Owner or any applicable statutory obligations.
Your data will only be stored by us within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).
If we intend at any time to transfer any of your data outside the EEA, we will always obtain your consent beforehand and we will put in place appropriate safeguards to protect your data. We will advise you of particular safeguards at the time of obtaining your consent.
Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site.
Steps we take to secure and protect your data include but are not limited to:
Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.
We cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.
We may contract with third parties to supply services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, web developers and designers, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
In certain circumstances we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of us.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
When you submit information via our site, you may be given options to restrict our use of your data. We aim to give you controls on our use of your data, including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and by managing your Account, where applicable.
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
You may access certain areas of our site without providing any data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data.
You may withdraw your consent for us to use your personal data as set out in section “How do we use your data” at any time by contacting us using the details set out in section “Contacting us”, and we will delete your data from our systems. However, you acknowledge we may not be able to provide our services to the Event Owner and/or you in this case.
You have the legal right to ask for a copy of any of your personal data held by us (where such data is held). Please contact us for more details at firstname.lastname@example.org, or using the contact details below in section “Contacting us”.
Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our site. This, in turn, enables us to improve our site and the services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether to wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. All Cookies used by and on our site are used in accordance with current UK and EU Cookie Law.
Under the GDPR, you have the right to:
We do not make automated decisions and do not profile your personal data.